1. About This Policy

This policy describes how we comply with our obligations under applicable privacy laws, including the New Zealand Privacy Act 2020, regarding the collection and use of your personal information. At KAHU Method, we are committed to protecting the personal information of our clients.

This policy outlines how we collect, hold, use, and disclose your personal information. Please read it carefully before providing us with any personal information. We may update this policy periodically by posting the updated version on our website.

2. What Information Do We Collect?

We may collect the following personal information:

• Your name, home or work address, delivery address, phone number, email address, and payment information (e.g., billing details).
• This information is collected as necessary for our business functions and activities, including providing products and services.

3. How Do We Collect Personal Information?

Where reasonable and practical, we collect personal information directly from you. This may occur when you:

• Purchase products or services from us.
• Return goods or request delivery.
• Contact us with feedback or complaints.

By providing your personal information to us, you confirm that you have reviewed this policy and consent to the collection and use of your personal information as specified.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Secure payment platforms are used to process online transactions.

4. Why We Collect and Use Your Information

We collect and use your personal information to:

• Sell, deliver, and improve our products and services.
• Process payments and perform credit checks.
• Undertake marketing activities, promotions, and database analysis.
• Personalise your experience and understand customer trends and demographics.

5. How Do We Use Your Personal Information?

We will not use or disclose your personal information for purposes other than those you consented to or reasonably expect, unless required or authorised by law.

Your information will not be sold, exchanged, transferred, or shared with third parties, except as required to deliver the products or services you requested. Financial information is not stored on our servers after a transaction.

6. Do We Disclose Any Information to Outside Parties?

We do not disclose personal information unless:

a) You have given your consent.
b) Disclosure is reasonably expected or required for the service.
c) It is necessary to protect our rights, property, or the safety of others.
d) It is required or authorised by law.

7. How Do You Contact Us?

If you have any questions regarding this privacy policy, please contact us:

• Email: coach@dainakahu.com
• Phone: +6281353980316